Free Worldwide Shipping
We offer free shipping on all orders, worldwide. No minimum purchase required. You will never pay extra for delivery — ever.
What "Free" Means
The price you see at checkout is the price you pay. Standard delivery is included on every item, in every country we serve, with no threshold to meet.
Order Processing
Orders are processed and shipped within 1-3 business days after payment confirmation. You will receive a confirmation email with tracking information once your order has been dispatched.
Business Days
Processing time counts only business days, excluding weekends and major holidays. Orders placed late in the day are typically queued for the next business day.
Order Confirmation
As soon as your payment is confirmed, you will receive an email summarizing your items, shipping address, and estimated window. Please review it carefully and contact us through our Contact page if anything looks incorrect.
Estimated Delivery Times
Delivery typically takes 6-12 business days after shipment, depending on your location. International deliveries may vary slightly due to customs processing.
Factors That Affect Timing
Transit time depends on your distance from our fulfillment center, local carrier performance, and any customs inspection required by your country.
Delays
While most packages arrive within the window above, occasional delays can occur during peak seasons or severe weather. We will keep you updated by email if we expect a significant delay.
Customs & Duties
We cover all customs duties and import taxes. You will never be charged additional fees upon delivery. The price you see at checkout is the final price you pay.
No Surprise Fees
Our team prepays applicable duties where possible so your package clears customs without action on your part. If you are ever asked to pay a fee on delivery, please contact us immediately.
Order Tracking
Once your order ships, you will receive a tracking number via email. You can use this number to monitor your package's journey from our warehouse to your doorstep.
Tracking Updates
Carrier scans may take up to 24 hours to appear after dispatch. If tracking has not updated after several days, reach out through our Contact page and we will investigate.
Shipping Restrictions
We currently ship to most countries worldwide. If your location is not available at checkout, please contact our customer service team for assistance.
Address Accuracy
Please double-check your shipping address before submitting. We are not responsible for delays or losses caused by incorrect or incomplete addresses.
Damaged or Lost Packages
If your package arrives damaged or does not arrive within the estimated delivery window, please contact us immediately. We will work with you to resolve the issue promptly.
Damaged on Arrival
Photographs of the damaged box and contents help us process a fast replacement or refund. Keep the original packaging until the issue is resolved.
Lost in Transit
If tracking shows no movement for an extended period, we will open a carrier inquiry and keep you informed until your order is delivered or replaced.
Contact Us
For any shipping-related questions, please visit our Contact page and we will be happy to assist you.
